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Frequently Asked Questions

Everything you need to know about Sulta Rosa — from ordering to visiting our flagship store.

Ordering & Shipping

You can order directly through our website by browsing our collection, adding items to your cart, and proceeding to checkout. You can also visit our flagship store at 821 Lincoln Road, Miami Beach, or call us at (305) 330-4488.

We offer a flat shipping rate of $9.99 for all orders shipped within the continental United States, regardless of order size.

Orders typically arrive within 3–7 business days after processing. Orders are carefully packed to ensure freshness during transit.

Yes! We ship to all 50 states. All orders are beautifully packaged and carefully shipped to maintain the quality and freshness of our confections.

Absolutely. Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Products

Angel Delights are Sulta Rosa's proprietary confection — jewel-like, powdered-sugar-dusted treats crafted in small batches daily. They are not Turkish Delight. Available in over 50 unique flavors across several styles including Finger, Rolled, Double-Roasted, Extra Double, Classic, and Specialty.

Yes, many of our products contain pistachios, hazelnuts, walnuts, and other tree nuts. Our facility processes nuts, so all products may contain trace amounts. We also offer chocolate varieties for chocolate lovers. Please contact us at hello@sultarosa.com if you have specific allergy concerns.

Our Angel Delights and baklava stay fresh for 2–3 weeks when stored properly. We recommend keeping them in a cool, dry place away from direct sunlight. For longer storage, they can be refrigerated for up to 4 weeks.

Store your Sulta Rosa confections in a cool, dry place at room temperature, away from direct sunlight and humidity. Keep them in their original packaging or an airtight container. Refrigeration can extend freshness but allow them to come to room temperature before serving for the best flavor.

Returns & Exchanges

Due to the perishable nature of our confections, we are unable to accept returns or exchanges. We take great care in packaging every order to ensure it arrives in perfect condition.

If your order arrives damaged or incorrect, please contact us at hello@sultarosa.com within 24 hours of delivery. Include photos of the issue and your order number, and we will make it right.

Wholesale & Corporate

Yes! We offer bulk pricing for wholesale partners including luxury hotels, cruise lines, airlines, premium retailers, restaurants, and event planners. Minimum order quantities apply. Please fill out our wholesale inquiry form or email hello@sultarosa.com for details.

We offer curated corporate gift packages across several tiers:

🥉 Bronze — Starting at $50
🥈 Silver — Starting at $100
🥇 Gold — Starting at $250
💎 Platinum — Starting at $500

Each tier includes beautifully packaged assortments with optional custom branding and personal messages. Contact hello@sultarosa.com to get started.

Yes, minimum order quantities apply for wholesale accounts. The specifics depend on the product mix and your needs. Reach out via our wholesale inquiry form and our team will work with you to find the right fit.

The Store

Our flagship store is at 821 Lincoln Road, Miami Beach, FL 33139 — right in the heart of Lincoln Road's famous pedestrian promenade.

We're open daily from 10:00 AM to 3:00 AM. Whether you're an early riser craving something sweet or looking for a late-night indulgence, we're here for you.

Step into a world of luxury confections — browse our full collection of Angel Delights and baklava, sample flavors, and discover your new favorites. Our knowledgeable staff will guide you through the experience. In the evening, our space transforms into an intimate wine bar featuring curated Italian and French wines perfectly paired with our confections.

Yes! As the sun sets on Lincoln Road, Sulta Rosa transforms into an intimate wine bar featuring exceptional Italian and French wines — Barolo, Brunello, Champagne, and more — perfectly paired with our confections. It's confections by day, wine bar by night.

About Sulta Rosa

Sulta Rosa was founded in 2023 in Miami Beach, Florida. Since then, we've been redefining the art of luxury confections — crafting each piece by hand with the world's finest ingredients.

Sulta Rosa was born from a passion for extraordinary confections — blending centuries-old artisan traditions with modern luxury. Every piece is handcrafted using premium ingredients like pure Sicilian pistachios, fragrant rose water, golden honey, and delicate phyllo. From our flagship atelier on Lincoln Road to tables across the nation, each bite tells a story of craftsmanship and beauty.

Sulta Rosa was co-founded by Pasha Pashkov and Daniella Karagach, known to millions as professional dancers on Dancing with the Stars. Their creative vision and passion for excellence drive every aspect of the Sulta Rosa experience.

Still Have Questions?

We'd love to hear from you. Reach out and our team will get back to you promptly.

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